How do I remove a Trojan.Peacomm if I can't get on the Internet?!?

My friend asked me for help with her computer. It has a Trojan.Peacomm, all her live antivirus protection is expired, I can't get on the Internet to download anything, and I am at a loss as to how to help her - any ideas??

How do I remove a Trojan.Peacomm if I can't get on the Internet?!?mcaffee

Can your friend get on the Internet? This is more important than you getting on the Internet. If she can tell her to do this:

Download and Update Ewido (now called the AVG Antispyware). Do not run:

http://www.ewido.net/en/download/

Download AdAware SE and update. Do the setup. Do not run:

http://www.filehippo.com/download_ad-awa...

AdAware SE Setup:

1. Select "use custom scanning options" then select "customize". Make sure the following options are enabled: "scan within archives," "scan active processes," "scan registry," "deep scan registry," "scan my IE favorites for banned URLs," "scan my Hosts file."

2. Select the "tweak" option. Under "scanning engine," make sure "unload recognized processes and modules during scan" is enabled. Enable "scan registry for all users instead of current users."

3. Under "cleaning engine" turn on "always try to unload modules芒鈧?" "during removal unload explorer and IE if necessary," "let windows remove files in use at next restart," and "delete quarantined items after restoring."