This is a question for anyone who uses SBC Online Protection. I've had it for about 3 months, but today when I tried to scan my computer for viruses, it wouldn't let me. it would say it was off, but when i turn the on button and 'scan now', it would turn off. i've tried uninstalling the entire sbc yahoo online protection program and reinstalling it, but the antivirus program still won't work. help?!!
Help with SBC Yahoo! Online Protection?free spyware
Try it again tomorrow before you give up. The anti-virus solution for Yahoo currently is provided by CA. Sometimes server connection problems can occur.
If you continue to have problems, contact Yahoo! Customer Care, they are very responsive and usually can help sort these things out.
Help with SBC Yahoo! Online Protection?live update
you probably already have a Virus in there, I've had viruses invade my computer and shut down my McAfee so the best solution would be to reload your whole operating system. I would back up all my valuable files and then reload your operating system. or in other words, take out the Windows XP CD and reload the whole system, or you could do a System Restore to the date that your computer was running fine.
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